Toronto provides a plethora of services. Read on, or click one of the categories to jump to something specific: Emergency Services, Crisis Lines, Medical, Dental, Pharmacies & Prescriptions, Legal, Banks, or Libraries.
Emergency Services
Emergency
Dial 911.
Ambulance
Dial 911 or 416-392-2000.
Fire
Dial 911 or 416-338-9050.
Police
Dial 911 or 416-808-2222.
Crisis Lines
24-HOUR ASSAULTED WOMEN’S HELPLINE
Counselling, plus information on legal assistance and shelter for women experiencing emotional, mental, physical, sexual or verbal abuse.
416-863-0511
24-HOUR FIRE, MEDICAL, POLICE EMERGENCY LINE
Immediate service from ambulance, fire department and police services.
Dial 911
24-HOUR KIDS HELP PHONE
Toll-free number for children experiencing any sort of distress, abuse, sex, health problems, suicide, pregnancy. Phone staff provide counselling and crisis intervention.
1-800-668-6868
24-HOUR POISON HOTLINE
Provides advice and assistance for getting to the emergency poison specialist at Sick Kids Hospital, 555 University.
416-813-5900
24-HOUR RAPE CRISIS LINE
Crisis intervention and counselling for women who have been sexually assaulted.
416-597-8808
DISTRESS CENTRE
24-hour helpline providing anonymous counselling for anyone experiencing emotional distress.
416-408-4357
EMERGENCY SHELTER FOR HOMELESS YOUTH STOP
86 shelter for young homeless women, 416-922-3271.
Street Helpline
416-392-3777
Covenant House (with a health clinic)
416-593-4849
PARENT HELP PHONE
Professional counselors and recorded messages to advise parents and caregivers on child-related issues.
1-888-603-9100
STREETHAVEN at the crossroads
Takes in women on an emergency basis at no cost. 87 Pembroke.
416-967-6060
TRAVELLERS’ AID SOCIETY
Emergency service for travellers having financial and other difficulties. Volunteer-operated booths. Weekdays and Saturday 9:30 am-6 pm. Union Station, Bay-Dundas Bus Terminal and the Airport.
416-366-7788
Veterinary Emergency Clinic
Emergency pet care 24 hrs daily. 920 Yonge St.
416-920-2002
Medical
Access Alliance Multicultural Community Health Centre
Provides medical care for immigrants, newcomers and refugees. Mon-Wed 9 am-7:30 pm,
Thu-Fri 9 am-5 pm. 340 College, Ste 500.
416-324-8677, www.accessalliance.ca
Aids and Sexual Health Infoline
1-800-668-2437, 416-392-2437, www.toronto.ca/health
Anishnawbe Health Toronto Health and Cultural Centre for First Nations People
Provides counselling, referrals and medical care. Wkdays 9 am-5 pm. Times vary with special events. 225 Queen St. E.
416-360-0486
Bay Centre for Birth Control
Free birth control and abortion counselling, by appointment. Mon and Fri 9 am-5 pm, Tue-Thu 9 am-8 pm, Sat 9 am-12:30 pm. Closed holiday wkends. 790 Bay, 8th floor.
416-351-3700
Birth Control and STD Information Centre
Birth control, pregnancy counselling, and VD and anonymous HIV testing. Mon, Wed-Fri 10 am-5 pm, Tue 10 am-6 pm, Thu 10 am-7 pm. Closed holiday wkends. By appointment only. 2828 Bathurst, Ste 501.
416-789-4541
Cabbagetown Women’s Clinic
Free-standing abortion clinic. Open Mon-Fri 8 am-4 pm. 302 Gerrard E.
416-323-0642
Centre for Addiction and Mental Health
Alcohol and drug addiction counselling and out-patient referrals. 33 Russell, 416-595-6000, 416-535-8501, www.camh.net
211-Community Info
Toronto community info line for social and health service referrals. Directory of over 20,000 community, social, health and government services. 24 hrs. 416-392-0505, www.211toronto.ca.
Hassle Free Clinic Anonymous HIV and STD tests, women’s health services. Mon-Sat. Call for appt. 66 Gerrard E.
Men, 416-922-0603; women, 416-922-0566; www.hasslefreeclinic.org
Mclaughlin Addiction and Mental Health Information Centre
Automated response line 24 hours a day (staffed 9 am-9 pm daily).
416-595-6111, 1-800-463-6273.
Ontario Problem Gambling Helpline
1-888-230-3505
Parkdale Community Health Clinic
Medical care for Parkdale residents. By appointment only. Times vary. 1229 Queen W.
416-537-2455
Scott Clinic
Free-standing abortion clinic. 157 Gerrard E.
416-962-4108, or 416-962-5771 for appointment
Telehealth Ontario
Get health advice from a registered nurse by phone. Free.
1-866-797-0000
The Works
Hassle-free needle exchange. Clean hypodermic needles are traded for used ones to protect intravenous drug users from exposure to AIDS. Van hours Mon-Sat 6-11:30 pm (call for locations). 277 Victoria.
416-392-0520
Youthlink Inner City Drop-in Resource Centre for Street-Involved and Homeless Youth
Mon-Fri 9 am-noon and 1-4 pm (closed Tue afternoon, open until 3 pm Fri), drop-in Thu 6:30 pm-9 pm. 7 Vanauley.
416-703-3361, www.youthlink.ca
Dental
Dental Emergency Clinic
1650 Yonge.
416-485-7121
Ontario Dental Association
416-922-3900, www.dental.oda.on.ca
U of T Patient Clinic
101 Elm.
416-979-4927
Pharmacies & Prescriptions
Guardian Drugs
1881 Yonge, other locations.
416-480-1340
Pharma Plus Drugmart
552 Church, other locations.
416-922-5816
Shoppers Drug Mart
360 Bloor W, other locations.
416-961-2121
Legal
Aborginal Legal Services
Toronto Legal Services and Counselling for First Nations People. Wkdays 9 am-5 pm. 415 Yonge, ste 803.
416-408-3967
Downtown Legal Services
Free legal help for low-income neighbourhood residents, operated by faculty of law at U of T. By appointment only. 655 Spadina.
416-934-4535
Parkdale Community Legal Services
Free legal help for low-income clients and Parkdale residents. Mon 2-6 pm, Tue and Thu 2-7 pm, Fri 10 am-1 pm and 2-5 pm. 1266 Queen W.
416-531-2411
Banks
BMO Nesbitt Burns (Bank of Montreal)
1 First Canadian Place, other locations, 1-800-363-9992, www.bmo.com
CIBC (Canadian Imperial Bank of Commerce)
199 Bay, other locations, 1-800-465-2422, www.cibc.com
Hong Kong Bank of Canada
222 Spadina Ave, 1-888-310-4722, www.hsbc.ca
Royal Bank
200 Bay, other locations, 1-800-769-2511, www.royalbank.com
Scotiabank
40 King W, other locations, 1-800-4-SCOTIA (1-800-472-6842), www.scotiabank.com
Toronto-Dominion Bank/Canada Trust
66 Wellington W, other locations, 1-866-222-3456, www.tdcanadatrust.com
Libraries
Toronto Public Library
The library has 98 branches and nearly 10.5 million books, videos, CDs, DVDs, magazines and other items in more than 100 languages. Free library cards, electronic databases, high speed Internet access and e-mail at all branches.
416-393-7131, www.tpl.toronto.on.ca
